Cozy Condo with Hot Pools Access

Dear Warrick, Thank you for taking the time to share your feedback with us. We’re glad to know that you enjoyed the peaceful location and appreciated being a little removed from the busier part of town. We also noticed your overall rating and truly value your honesty. As we did not receive any communication or reports of concerns during your stay, we would be grateful if you would be open to sharing anything that might have improved your experience. Guest satisfaction is very important to us, and your comments help us continue to enhance the comfort and quality we provide. Thank you again for staying with us. We sincerely hope to have the opportunity to welcome you back for an even more enjoyable visit in the future.

Thank you for your review! We're pleased to hear that you had an amazing time during your stay. It's wonderful that you rented a bike, enjoyed the views by the pool, and made use of the sauna. We're glad you found the location beautiful, the setup great, and our staff lovely. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another fantastic experience.

Dear Brandy, thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our lovely location and found the room clean and comfortable, complete with a nice fireplace in the main area. We appreciate your kind words and hope to have the pleasure of hosting you again in the future!

Thanks so much for your review, Karen! We're delighted to hear you had such a great stay in Banff! Please don't hesitate to reach out to us for a future stay! Best wishes, The Leavetown Team

Thank you for your review, George. We are sorry to hear there was an issue. We unfortunately did not hear from you during the stay, so hope that the on-site team was able to assist you with anything required and that you enjoyed your visit. Kind regards, the Leavetown Team

Thank you for your great review, Spenser! We're so pleased that you enjoyed your recent visit, and we'd be happy to host you again for any future stays! Kind regards, the Leavetown team

Thank you for your feedback. We're so glad to hear you enjoyed the location, the hot pools, and the convenient shuttle access. We appreciate your comments regarding the condition of some facilities, and we’re sorry to hear about the issues you experienced. While we strive to maintain everything in good working order, occasional maintenance needs do arise, and we’re always happy to assist when notified. Thank you again for staying with us, and we hope to welcome you back in the future.

Dear Madison, thank you so much for taking the time to share your experience. We’re absolutely delighted to know that you enjoyed your stay and that the beauty and location of the property made a great impression. It’s always our goal to provide a space that is both inviting and convenient, and it’s wonderful to hear that the accommodations had what you needed for a comfortable visit. We’re also glad that you had the chance to enjoy the hot pools—it's one of the highlights our guests often look forward to. We understand that the shared spaces can sometimes get lively, especially during peak family times, and we truly appreciate your patience in those moments. Thank you for noting the DVD player listing. While it’s no longer included, we’ll be sure to double-check all platform descriptions to ensure they’re fully accurate for future guests. It was such a pleasure hosting you, and we’d be thrilled to welcome you back again for another relaxing and memorable stay!

Hi Jason, thank you so much for your kind review. We are so glad you enjoyed your stay and found the location to work great for you and your friends. Please do not hesitate to contact us with any future holiday plans you might have as we would be happy to host you again. Best Wishes, the Leavetown Team.

Thank you so much for your great review, Tim and Debbie! We're so pleased you had a wonderful visit to this beautiful part of the world, and we were so happy to host you at our wonderful property! Please don't hesitate to contact us if we can assist you with any future reservation plans! Best wishes and safe travels, your Leavetown team

Dear Bruce, Thank you for taking the time to share your feedback. We’re glad to know you appreciated the complimentary parking, daily towel service, and the availability of firewood when stocked. We’re also sorry to hear that several aspects of the stay did not meet your expectations. Your comfort is important to us, and we always strive to provide the best service possible. We appreciate your comments regarding parking availability, room size, lighting, noise, and the hot tub jets. Your feedback will be taken into account as we continue to review and improve our facilities. We apologize that firewood was not consistently available, as supply can vary based on usage and weather conditions. We also appreciate your note about the room layout and bathroom space, and we’ll keep this in mind moving forward. Regarding the laundry facilities, our listing states: “Keep clean with the laundry facilities available for you,” which refers to shared on-site machines rather than in-unit appliances. We will review our wording to ensure this is even clearer for future guests. Thank you again for sharing your experience. Your feedback helps us improve, and we hope that parts of your visit were still enjoyable. We wish you all the best in your future travels.

Dear Kari, we are grateful that you took the time to leave us a review. We are glad that you appreciated the property, the location, the staff, and the check-out and check-out process. Thanks for sharing your rating with us and the community. Your feedback helps improve service for everyone, and we’ll be sure to share your comments with the on-site team to ensure we continue to improve on delivering exceptional service. We hope to host you again soon. Sincerely, Your Leavetown Team

Thank you for taking the time to leave a review and some property feedback, Lee, although we are sorry to hear that you had some disappointments during your recent stay. We hope that the onsite staff were able to assist with whatever you needed; and our team is also available 7 days a week had you wished to reach out to us. We do hope that you otherwise enjoyed your time in this beautiful part of the world. kind regards, the Leavetown team

Thank you for your review, Cavel, we hope you had a great visit! Kind regards, the Leavetown Team

Thank you for taking the time to leave a review, Jen, and we are pleased you enjoyed your recent stay! We would be happy to host you again anytime. Kind regards, the Leavetown Team

Hello Kelsey, thank you for taking the time to leave a review and some property feedback. We are sorry to hear about the concerns you had. We hope that despite this you enjoyed your visit. Regards, the Leavetown Team