1/5 Terrible
Sherri H.
29 February 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
WORST PLACE WE HAVE RENTED!!! EVER!!!
We showed up to contractors everywhere, in the driveway and all around the house. This did not end through our stay. The house was filthy! Cable was less than basic 7-10 channels then 120 less than basic channels, the outside lights pool/boat lift lighting broken, front lights not there. Verbo, would not help me find another place, then when I called back and told them what was going on with the contractors there every day, I was yelled at and told I should have called sooner, and they would have helped me and relocated me. When I told them I did call and was told to deal with the host, again I was told they would not do anything I needed to deal with the host. I asked them to call the host and ask them to have the contractors leave and not show back up until I was gone, they would not. I was then asked to leave by the host, after complaining. I had no place to go and all the places available were out of my budget, Verbo would not help. This was supposed to be a restful time enjoying a heated salt pool (which was broke) between cancer treatments for my husband and ended up being a nightmare of construction and no rest. The pool was dirty with bird poop in & out and after the lanai contractor came, it was full of metal shavings all over/in the pool and the pool area, the dock and surrounding area. There was no respect for our time, money or peace! This home should not have been put on the site until ALL construction was done. The description of this house was NOT what we got!!
Sherri H.
Stayed 10 nights in Feb 2024