Loved the unit, it was amazing! We had some bad weather but were on the16th floor, directly on beach/water so the view was the best we have ever seen. Loved opening up the sliding glass door & listen to the ocean all day. Blding is nice, walkway over the roadway from the pool was so helpful! The partially indoor/heated pool saved our lives! It was cold our week so it was the only thing the kids could do, they loved it. The building offered bell carts to all owners/guest, that was key to us getting all of our crap up/down the elevator. The unit was clean, had everything we needed - nice bar, dining rm table, flooring was modern, nice size pantry, stove worked fine, large fridge. Bathrooms where nice/simple, showers were typical shower kit with no tile, toilet was simple, it was great to have 2 sinks in the master bdrm. 2nd bdrm was great as well, older looking but nice/functional. Closets had lots of room for storage. Boogie boards, beach umbrellas & numerous beach chairs were provided, very appreciated. Washer/dryer worked fine & since we were staying for 9 days, we were able to do a load of clothes so very convenient. Had a coffee maker, all needed cutlery, dishwasher w/3 cascade pods for 3 cycles, stove. Sink worked fine, so did garbage disposal. They gave us 1 roll of paper towels + 1 roll in of TP in each bathroom to start. Lots of chairs on very large 24ft balcony, plenty of room enjoy view. Things to work on:
1. My initial interaction w/Tiffany Wainwright at Best Beach Getaways (prop mngmnt company for the unit) thru VRBO wasn't that impressive. Our exchange didn't make us feel very welcome and our questions almost seemed annoying to her, responses were very dry. You could tell where she responded compared to the generic template/wording BBG uses in every email. She wasn't rude or anything but if I was the owner of this expensive unit, I would want a more friendly front line person working with renters.
2. It was hard to determine where VRBO left off & prop mngmt company picked up.
3. Make sure to BRING YOUR OWN TP, paper towels, dish brush, detergent, beach towels, garbage bags!!
4. Dining room light didn't work so I reached out to Ginny Goodman w/BBG. She instantly responded, said Rob would look at it, then nothing back ever??
5. Parking garage is too dark, definitely need to update ligthting so it feels safer, I hesitated letting my wife go down to the garage anytime it was dark.
6. The washer needs to be deep cleaned soon.