We had a wonderful stay at the Lagoon Tower. The room was wonderful — very large two bedroom, ocean views. It had everything we needed and was very comfortable for our family. We even had great views of the nightly luau. Our only complaint about the property is that the pools are very crowded and there was only one water slide in operation, which resulted in lines that were so long we never ended up using the pools at all. But the lagoon and the ocean are right there, which is better than a pool anyway. Al is a stellar host — very communicative, pleasant, friendly, wonderful to work with. He actually met us at the property and facilitated our check-in. It was such a smooth process. He gave us lots of great tips and insight about the property. We had a wonderful vacation. Would definitely go back. Thank you, Al!