2/10 Terrible
Laura M.
11 August 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Dirty & misleading
The place was dirty with dead bugs on inside window ledges, litter throughout, matted rugs, filthy fridge, finger prints on walls and doors, and grimy floors. The ceiling fan in the family room was covered with dust and debris that flew off when the fan was turned up and the overall feeling of the place was that no deep cleaning had been done for several months. The hosts requests you to wash all of the towels before checking out at 10:00 am. This was very disappointing seeing that a large cleaning deposit was already charged as part of the booking fee. Bunk beds were wobbly, family room curtains were falling off rods, there were loose screws all over the floor which children stepped on, and there was a very limited set of kitchenware for cooking.
The garage was filled with a variety of arcade games as shown on the listing, but only a few of the games were actually functional. Additionally, the vending machines therein were only display pieces and were completely dysfunctional. The listing stated that guests had access to a “communal pool”, but in reality the community’s pool was not available to guests staying at the home. When we asked the hosts about this, they claimed that the listing was simply referring to the local garden city recreational pool a few miles away - anyone can access this pool by paying a fee to enter.
Laura M.
Stayed 4 nights in Aug 2024
