4/10 Poor
Alena B.
12 April 2024
Disliked: Listing accuracy
Luz and surrounding areas are gorgeous easy to get around, walk to markets, pharmacy, restaurants,
When we were getting closer to arrival the cleaning lady and manager kept in touch. Being Sunday cleaning lady’s only day off but was willing to meet us later in the day or try to arrange someone else. Well we arrived way before they could meet, the apartment building is quite old and when we finally found the door to go in with key pad it didn’t work. Some nice people let us in. We took the lift to the 5th floor building really had smells to it. We got the keys out of the lockbox and entered which apartment had awful smells being closed up. Everything was clean and neat. Old and weathered though needs a good paint job and updating.
We did report to Pascal about the ongoing construction below the balcony 6 days a week 10 hours banging, cement trucks, crane overhead. Dirt/ dust film over all outdoor furniture. When drying clothes we tried to do Sundays to keep the mess off everything which still had dust. Pascal should of disclosed the construction to us and given us a choice of renting. When we complained he never responded until after we left 4 weeks of this noise and dirt. No privacy if we chose to stay at the condo.
The bathroom shower drain was discussing dirty black full of hair and smell. After cleaning it for two days much better. The kitchen sink also always smelled. They had a board over the burned countertop so it never dried up. We took up and dried it and left off. Kitchen needs new countertop. And oven or toaster oven to bake with.
They should have more cuddle blankets as it gets cooler during the evenings also To use while watching TV or reading. They had two small gray ones and ugly covers over the couch all had to be washed they smelled.
This vrbo was listed as a penthouse. It definitely is not. It is a small apartment with an old sofa and 6 small plastic chairs. Upon arrival we hoped this was not the building, but it was. It looks like an old low income apartment building.
The security door code didn’t work so everybody just leaves the door open. There is no assigned parking so it’s the Wild West trying to find a place on the road to park, usually a block away. The trash and garbage go into a dumpster which is just outside the entrance with trash, broken glass, and building materials all around it on the ground.
We totally loved Luz and Portugal. People are all so nice. Views breathe taking.
Thank you The Barnes
Alena B.
Stayed 28 nights in Mar 2023
