Main house in the heart of Sedona

Thank you! It was a pleasure hosting you and your family!

Listing says “MAIN” house which implies there’s another property in the back. I also mentioned the shared areas of the property (garage, main entrance and backyard) and besides those areas there is no shared space inside the house so I’m not sure why guests felt like sharing a dorm when they had their private bedrooms, bathroom, large living room, dinning area kitchen, patio and upper deck: all private and secluded. Guests were very rude and difficult from the beginning, demanding a receipt before they arrived when VRBO doesn’t payout until a week after check in, pressuring me to give information about access when I had other guests in the unit and didn’t want to compromise their safety, not finding the welcome notice when they arrived (a very big piece of paper on the coffee table), complaining they couldn’t find the WiFi code, which was on the notice, complaining of neighboring guests who were very sweet, and now attempting to stain my listings reputation when they wrote they loved the property when they first arrived. Barbara and Brian were a nightmare. I would never rent to them again- and made sure VRBO was aware of that.

This review is false and heartbreaking- to say the least. Albert and Brigitte arrived at my property for a long stay of almost 3 months so I welcomed them and show them the entire house to make sure they were happy- there was no mentioned of anything being dirty, old or broken: they loved the house. They should have mentioned the dirty cabinets, windows and oven right away and I would have sent the cleaners back but they only mentioned these “problems” after almost two months into their stay when they broke my dryer and were defensive about it. What’s so sad is that we had a fantastic connection at first and I even invited them to visit me at my personal Frank Lloyd Wright majestic home, treated them like friends, and we had a bonding time over wine and food, which I provided with pleasure. All was wonderful and extremely friendly until they broke my dryer handle and refused to pay for a small $75 claim fee from my home warranty insurance company. They even refused to buy super glue and try to fix it themselves, I couldn’t believe their lack of responsibility. It was so sad to see how they turned from being wonderful to a major nightmare. How everything was so beautiful and perfect and just because I asked them to cover the $75 claim cost they turned into haters and started complaining of things I had no idea. My house was entirely remodeled a year ago and my furniture is high end designer- not old or uncomfortable at all- my sectional was $6,000 and is a very large 3 piece linen sofa: this review is so absurd. I have nothing but amazing reviews and this couple is truly ungrateful. After all I did to make sure they were happy, went above and beyond my managerial duties, after all the sweet and loving texts and false “We’ll be friends for ever!” they turned on me and gave me this nasty review. I can only say that it clearly shows their lack of honesty and class.

Thank you! It was lovely hosting you, please come see us again!