2/10 Terrible
Sidney W.
5 May 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Horrible experience
We had the worst experience! We pulled up to the place and it looked nothing like the pictures. The pictures were taken so close it is actually right off the road and it might be on 5 acres but what you see is nothing. The description when we made reservations didn’t say duplex so there were other people there when we pulled up. I called them and they would only answer the phone once after that myself and Vrbo could almost never get ahold of them. We had to stay in a hotel and find another cabin the next morning. I called Vrbo and they agreed with me on the pictures I had submitted to them but the host told me they would refund me. Then Vrbo called the host to approve the refund and they told them I stayed there for five nights and would only refund the remaining and then decided they wouldn’t refund me anything so they were 4k richer while myself my husband and our two service dogs had to stay in a hotel and for a week go back and fourth while they lied to us and then never refunded us for a place we didn’t stay at. Very horrible selfish hosts do not stay.
Sidney W.
Stayed 18 nights in Mar 2024
