Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
when paying over $12,000 for a week's rental, a guest has options and can expect a high quality home. this is a great house - the location, layout, outdoor seating area, and carts are terrific. my husband and I came with two of our 20-something year old kids and had a relaxing week. that said, we've loved our stays here, but sadly after this year we won't return unless some things are addressed. the condition of the house is tired. upholstery is stained in the living room, outdoor chairs need repainting, beach towels are sad (we brought our own this year), the hammock pillows and blanket need to be replaced or thoroughly cleaned/repaired, and only 2 dime store beach chairs are provided (those are possibly not included in the rental agreement, but for the price we think they should be provided). the ice maker was broken the whole week (a repair person came by, looked at it, and said 'yep, it's broken'), and guest book entries indicate this has been the case for quite a while. the rental agency continued to bring bagged ice as needed. a couple cockroaches are unpleasant but understandable at the beach, but the last night of our stay there I awoke to a cockroach on my arm in the bed in the middle of the night. lastly, check in time was listed as 3:30. the rental agency reserved the 4 o'clock ferry for us, and due to reduced occupancy and delays we arrived on the island after 5. that's understood as part of travel, but the problem arose at the tram pickup when we were told the house was being cleaned and wasn't ready yet... two hours after check-in time. apparently the owners didn't leave until late. when we gained entry the dishwasher was still full because the cleaners weren't there long enough to complete the cycle. none of these things individually would be a dealbreaker for us, but as a whole and for the price, we'll look elsewhere and hope improvements are made so we can return to what could be a very nice place.