Beachfront on Hatteras Island in Rodanthe, NC

Wow Laura, thanks for your positive review of my house. The one thing I'm trying to determine is where the 3 star rating came from. Ratings like this are usually from a disgruntled guest. In your case I don't have anything to go by. Glad yall had fun! Jay

Thank you for your review Rich and compliments. To address your comments; My lot is 1/4 acre which limits parking to 4 vehicles lined up tail to tail. We have sand removed from the driveway a few times each year. There's another area for parking on the street with room for 2 additional vehicles so a total of 6 vehicles. The parking setup at my home is fixed in place and cannot be changed. The lower level entrance is an unconditioned space. There's no ac there. We have improved the appeal of this entry space over the years buy adding sheetrock, lighting, LVT flooring, paint and stairway kickplates. The deck boards you refer to as loose are on the ground level pool deck. In a salt environment, the deck board nail heads eventually rust away and with pressure from sand directly underneath it will cause the boards to pop up on occasion. All deck repairs we do are done with stainless screws now. If you had contacted me during your stay I could have remedied this minor maintenance issue.

Thanks for your review Cathy. The pool heater guy I've been using for years retired and I'm actively looking for a replacement without much luck. I've never had a request for pool heat in mid-summer btw. The washer / dryer unit is 4 months old and given the almost constant use the lint builds up blocking the warm air from exiting thus keeping the clothes from drying. The downstairs central ac unit is being replaced and the replacement is currently being coated with a special sea spray. It will be installed soon. Window units are there as a suppliment and temporary cooling source in the interim. Driveway gets sand built up from time to time, that's normal for beachfront. I have it cleaned up every few months. Fyi, I've got a maintenance guy on retainer that will come to the house to remedy the minor things you mention. Glad yall had fun.

Well we'll well Lora I see the weather has your feathers ruffled! My home is very near 3200 Sq ft. and thus, due to beachfront status, has a value of at or near $1m. It's not possible to change the room sizes without major construction! If you had told me about the cleaning issue I could have addressed it but I never heard a word from you. You also never indicated anything about the pool heater that turned off midweek due to a tripped breaker from the thunderstorms! The elevator is there for convenience and quite frankly Lora you're the first guest who has ever complained about my stairs. What should I do remove the stairs and violate every fire code in the State of NC? I will activately have this review removed by my lawfirm!

I'm glad you and your family enjoyed your stay Woody. Allow me to address your concerns. There is a specific reason why I do not provide umbrellas and that's the strong wind. It's a liability for me as they can become projectiles. You even mention strong winds in your review. Awnings wouldn't last long as the wind would destroy them. You may have noticed that none of the neighbors had awnings either. Elevator; I was coming back from vacation myself from overseas the day you checked in and had someone fill in for me as host not knowing if I'd have phone access or not. I gave specific instructions to my substitute host about what to relay to guest about the elevator. The word 'sparingly' isn't in my instructions. The elevator works fine and can be run as much as my guests need to use it. It does, however, need to be operated a certain way and I simply educate my guests prior to each check-in on how to operate it properly. It's not defective and will only shut down when used improperly. I used to have a grab rail on the pool steps years ago and it would repeatedly break at the anchor point in what seemed annually. Quite frankly I got tired of trying to make it work as it seemed more of a headache than a benefit. Grab rails anchored in a molded pool aren't as strong as those anchored in a concrete pool. My pool is a molded one. As for a pool ladder...again, ladders would be stronger in a concrete poured pool. A ladder mounted in my pool would not hold up.

Thanks for your review Tina. I've actually never had a comment about blackout curtains. You're the first in 14 yrs. Look on the bright side. You had sunshine during your stay. Since early April we've had nothing but cold rain, clouds and high winds. With regard to the basic toiletries...it's actually in my contract to have bath tissue in every bathroom, hand soap, a few trash bags, paper towels and dish detergent. The lack of these items has been corrected. Glad yall had fun.

Tyler, Sorry you came to decision not to stay at our home in the future. Allow me to address your comments. The week before you arrived we had the biggest nor'easter of the year and with that the house shakes and moves quite a bit in almost hurricane force winds. As a result it's normal for decking to move / vibrate and some nails work themselves out a little. Happens to every home on the island. Regarding the exposed wires, there are a few legacy and electrically dead outdoor outlets which corroded years ago from salt spray. I use to replace them but outdoor outlets on the beachfront last 2-3 months so I stopped. There are 3 dishwashers in my home, 2 are new 1 is older. When the older one breaks I'll replace it. Thermostat is set to max min temps for heating and cooling. If you had difficulty with the thermostat I certainly wasn't informed. Additionally I have a maintenance contractor listed in the house manual in which I ask guests to use him if there are any maintenance issues (i.e. nails, dishwasher, thermostat). If you contacted him he never said anything to me. I sent you the entry code for my home before 3pm. I'm not certain what communication from me you were asking for after this. I'm not physically present at my home so I can't speak for my cleaners or their status. I apologize for my cleaning crew not being ready at 4pm. Their job is very difficult and your review was absent of any cleanliness issues which reflects their good work. My cleaners are top notch and for the few times I've known them to be late they have offered late checkout the following week. Lastly, my library is a collection of books I've read over the years. In lieu of Goodwilling them I just put them at the beach. My Roku has numerous apps which I downloaded myself but I've never configured it so other apps are difficult to get to. Thanks for the positive comments you gave.