The property manager, was great. I loved the kitchen There was PLENTY of room to cook. The house was spotless, open, and soothing. At each turn, there was a view of the beach.
There were also some not-so-great parts of my experience. There were plenty towels, but no wash cloths (face towels), which we are accustomed to using in the shower. We were all forced to use hand towels, which were in shorter supply. This was my fault, as I assumed that they would be provided since the towels were. Read the amenities section very carefully—what you see is what you get. There was no soap, shampoo, or the like provided, as there would be in a hotel. There was plenty in the way of dish soap, dishwasher gel packets, and paper towels though. The stereo on the first floor linked to speakers throughout the entire house, and each room had a control panel. The stereo's ipod dock overrode the playlist settings on the ipods, forcing one to visit the panel every time an unwanted song played. The panels also overrode each other and confuse the stereo. Music played in a bedroom could not be shared with those who wanted to hear in the living room, because pressing buttons on the living room panel would shut everything off, necessitating a system reset. The stereo also didn’t accommodate music from laptops/ipads. It was clear the owner/manager knew the system wasnt user friendly, as there were instructions (and even warnings) written on tape above each component of the system, and above the panel in each room. This helped, but very little.
Though it was very nice of the owner to extend use of the hot tub to us in the off season, it was ultimately used to blood-let my security deposit. After we left, I was told the water was low and dirty, and had to be drained and cleaned after our departure. This should be normal procedure for a hot tub in a rented house. Anything less would be disgusting. What pained me the most about this, was that I discussed the same with Danielle as soon as the tub had been used.I was told I could leave it as it was, and the maintenance company would take care of it during their weekly scheduled visit. If weekly scheduled maintenance is performed, there was no need to tap into my security. A chipped sconce was also mentioned to justify keeping more than a quarter of my security. This was false. My advice: assess damage on arrival. Document with photos. Danielle and Jill were very nice, but that wasn't worth the extra money.