Estate for Large Groups, Pool & Steps to the Beach

Thanks for the great review! Glad the home worked well for your large group and that beach access lived up to expectations. Happy to hear communication was easy and response time quick. It was a pleasure hosting you — we'd love to welcome you back anytime.

Thank you for your review. Glad the house, location, and owner accessibility worked well for your group. I’m sorry the pool temperature and the TVs fell short — that’s not the experience we want. We’ll have maintenance check the pool heater and repair or replace the TVs. Thank you for the feedback, and we’d welcome the chance to host you again.

Thanks for the great review! Glad the home exceeded expectations for your large family and that everyone had room to relax without feeling crowded. Happy the pool was a hit and the short walk to the beach made the stay even better. We appreciate the note about responsiveness — we aim to make every stay smooth. It was a pleasure hosting your group — we’d love to welcome you back.

Thank you for your kind words, Ashley! We're glad our customer service met your expectations. We hope to host you again soon!

Thank you for your review. Glad the location and layout worked well for you. I’m sorry about the outdoor TVs and the kitchen floor—thank you for bringing those issues to our attention. We’ve passed this along to our maintenance team to inspect and repair the outdoor TVs and address the flooring in the main house. We appreciate the feedback and hope to host you again.

Thank you for taking the time to share such detailed feedback about your stay. We’re glad to hear that our team was responsive and able to address the A/C concerns quickly, but we’re truly sorry that several other aspects of the home fell short of your expectations. We sincerely apologize for the issues you encountered in the kitchen, including the worn range settings, mismatched and aging kitchen supplies, and the lack of oven mitts. We also appreciate you bringing the coffee maker, ants, dirty patio furniture, and grill condition to our attention. These are certainly not the details we want guests to have to deal with during their stay, and we’ll be sharing your feedback with our local team for review. We’re also sorry to hear about the odor from the guest house washing machine and the general wear and tear you noticed throughout the property. We understand that when you’re booking a home based on its photos and at a higher price point, you expect the actual condition to match those expectations. Thank you again for being honest about your experience. While we’re glad our team was able to assist with the A/C, we’re sorry the overall condition of the home took away from your stay. Your feedback is valuable and gives us a better understanding of where we need to improve. We truly appreciate you choosing to stay with us and hope we’ll have the opportunity to provide you with a much better experience in the future.

There's no pool table or hot tub at this home so you left a review on the wrong house.. Everything in this home is brand new as of May, 2021.