Upon arrival at property, after the designated check in time, we were unable to access the lock with code provided, we walked around to door at pool and surprisingly it was unlocked. After going inside we could tell the cleaning service had been there because bags of dirty laundry were still in hallways. Ok no problem get unloaded then contact rental agency , maybe they were suppose to come back for pickup. Unloaded house was extremely HOT! After we got settle in the upstairs and 2nd level didn't seem to be cooling off, first floor was very comfortable. Thermostat reading was 87 upstairs, set at 72. Finally called the rental agency, they verified electronically the air temp, apologized and placed a work order for technician. Advised us to buy a fan and they would reimburse!! Continuing to the housekeeping, it was bad….we found trash under the beds with an inch or more of dust, trash under bathroom cabinets, mold in downstairs bath and in window sills, a pair of little girl swimsuit bottoms in the bottom bunk bed (and these sheets had supposedly been changed) trash in bushes around pool, fountain in pool didn’t work and there was only two very rusted lounge chairs at pool, definitely not what the picture portrays and definitely not enough chairs for a home that could accommodate 10 people. The furniture is very modest one couch that 3 people can sit comfortably in and one chair once again not enough for 10 people. The air conditioner technician arrived the next day and made the comment he had personally been to unit several times, unit needs replacing! Technician before had put too much freon in. I have rented several homes in the Destin/Panama area and this was by far the worse. I’m not sure if the owner is just not making the necessary upgrades to keep this home in top notch condition but it needs work. Rental agency was responsive and apologetic, so many little things could have been done to make this so much better. Location of home Is great for the beach but of course being on the main road it is very loud at night so not much sleep, I’ll take the blame for that, but for the love of GOD please buy a broom for the house! Will not rent this home again for the price that was paid. One last thing the rental agency did offer to send cleaning crew back, I declined, should have done it right the first time.