Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
1.) we were in the middle all your heart is people above you, we had people from 7pm-2am then people starting at 4am- whenever stomping, yelling blowing pot smoke off the balcony smoking for the full 14 days there. (Called the “after hours” for Todd to do something, called Knutson, called VI (victor). Todd is no help at all he’s the “manager” victor doesn’t answer his phone, after hours person doesn’t do anything, and sadly the only one willing to help knuton doesn’t manage that apt but tried his best to help. Todd and victor just didn’t do thete job at all. The front shower sprayed water all over the floor upon check in, (had to be fixed) the back bathroom dam sounded like someone screwing for 14 days. Adter front shower was fixed we got in turned it on got the kids in to rinse off, shower head “fixed” fell and spit my 3 year old daughters head open, I now have a hospital bill for stitches. Again knuton was the only person to help. Again fixed... Found a live cockroach on our last day in the front room. The black box fan was broke upon using it, sounds like the blade is catching the plastic. ALSO there’s no microwave ! have to heat everything in the oven or pan. Out by the pool there is a look out (outside the far gate) by the BBQs it’s super dangerous the metal is rotten/chewed up/ sharp right where you step/ sit. Got my foot the first time and never went back to sit there. Over all next time I’ll pay another 1k to stay at the Kona resort down the way, no sleep for 14 days was a nightmare and I had 2 kids, and pregnant, who went to bed by 6pm and never made as much noise as the people above us. The guy working knuton is AMAZING even refunded me for 3 nights but the $$$ I paid to not get any sleep and stitches in my 3 year old is horrible. The guy spending all his night being avalible 24/7 needs pay