There are 4 levels of this property, so there are stairs you'll have to go up and down. There are also multiple flights to get down to the dock. With that said, what else do you expect at Norris Lake? The house itself is perfect for multiple families. We had 3 separate families and a set of grandparents. The house does show some use by the families that stay there, but that should be expected for a big house like this. The floors are very well insulated from one another, which was a pleasant surprise. The dock is perfect for swimming off of, it's a very quiet cove. And a great place to keep your boat. I will say that we did have a clogged toilet in one bathroom, it was the lowest level which required a pump that was clogged so that it worked. While that was less than ideal, management was incredibly responsive. They sent out a team to empty the septic. When that didn't work, they sent plumbers to diagnose and replace the pump. All through this, management was very communicative and did what they could to help out. It didn't hamper our stay that much, everyone had a great time. House was pretty clean, well stocked. I would recommend this for multiple families, it's good to split up levels so people have their own space but can easily congregate on the main levels and the decks.