2/10 Terrible
Cate L.
2 April 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Property not as represented
The property description does not represent the rentals accurately and was the worst rental experience I’ve had. The property is right on and just off a mostly gravel RV lot. Sections of privacy fence are laying on the ground that directly face metal warehouse buildings. There is NO mobile reception from the largest wireless provider that begins with a V. I have young children, an elderly mother, I’m a small business owner and having mobile service is a necessity. The laundry facility is out-of-order and heavy construction equipment on site. I had a multiple night reservation, never accepted the key, nor did I enter the rental unit. It was unacceptable from the second I pulled off the highway. (Which the cabins are from 50’ to maximum 200’ from a highway that is the primary trucking route). I expressed my disappointment with the owner and he was unsympathetic with my legitimate concerns, refused to negotiate any compromise and I paid to stay at different rental, which was difficult to find, due to it being jeep week in Moab.
Cate L.
Stayed 3 nights in Mar 2024
