we booked this place for a group of 6 adults from July 1st-july 5th.Pros: property exactly as listed. no problem with cleanliness, location, communication, pricing or checking inCONS: AC didn't work July 1st, 2nd or 3rd , started working on July 4TH around 1pm. How it all unfolded:Out of 6ppl, 1 person checked in on July 1st around 11pm , stayed in the basement , left early next day and didnt notice that the AC is not working. When the rest 5ppl arrived July 2nd around midnight the inside temp was 91 degrees. messaged the host at around 1am. host replies next morning that technician will come fix it. around 2pm informed us it couldn't' be fixed until next day and offered us 50% discount and 2 portable AC's AND 1 foldable bed in the basement which we all accepted. waited until 4pm , foldable bed arrived but no AC arrived, messaged host again, she said there are 2 portable ACs "use it as u wan to" and " BASEMENT IS COOL NO NEED OF AC " ( exactly her words , have proof in verbo chat). Called VRBO , after around 90mins of discussion and sending them pictures of thermostat and 2 fans already present on property which the host was calling "portable AC " host came to property in person and brought 2 portable AC that was leaking water . had to place a bucket at the back which needed emptying every couple of hours. we still accepted it . next day technician had to change the whole HVAC which was 24 yrs old .Host DEFINITELY KNEW this problem, refunded us 275 out of 1190USD.