Upon arriving there was a mix up at the gate house as they showed someone still in the condo and after a 9 hour drive we were wanting to get in and settled. The property manager, Pritchett Properties, did answer right off, called the gate house ASAP and helped correct the issue but there was a storm coming in and that delayed us 30 minutes outside at the gate. The property itself was nice overall. In our wks stay, the main pool was down on 2 different occasions, was fixed & back up within a day. The place does have 3 outside pools and 1 inside along with hot tubs at both. The indoor pool area had a very pungent strong smell that wasn’t only chlorine. So it was hard to stay in there and swim. The condo unit itself was very nice. It did look like there was some shotty patch work going on. There was several wall sheetrock patches that were not complete or painted, 3 I believe. There was a busted tile out on the balcony that needs to be fixed ASAP, and a large running crack in ceiling in living room, The master bath had one of the two sinks stopped up the entire stay & the first night thehot water ran out in master bath area and shouldn’t have.All in all, it was a very nice cond, the furnishings and bedding was up to date, the tv’s are all flatscreen, there is an awesome in cabinet ice maker that made icing down a cooler daily a breeze! Kitchen was adequately stocked with everything you’d need for a stay, utensils, pots, pans, dish-wear. More so than other condos I’ve stayed at.