8/10 Good
Gloria W.
25 November 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great with a twist
The cottage appeared just as it was listed, it was very clean, the open floor plan was a big plus for my family and overall we were happy and pleased with the accommodations. The only negative experience was a problem with the refrigerator's ice maker and the door handles to the refrigerator and freezer kept coming off. The waterline to the ice maker had a steady stream of water that poured out causing water to accumulate in the freezer bottom and run over on to the floor. I was exhausted from ringing out towels to absorb the water but eventually, we were able to turn off the waterline to the ice maker and purchased bags of ice. Throughout the ordeal the host, Dennis, was very apologetic about what we experienced and remained in touch until the issue was resolved. All of this occurred on the Wednesday prior to Thanksgiving, but on Thanksgiving Day, the overall experience was just a passing laugh. A much needed repair of the refrigerator with all other things constant would certainly be a 5 Star experience for me. The cottage is beautiful!!
Gloria W.
Stayed 2 nights in Nov 2023
