2/10 Terrible
Brian T.
6 September 2023
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Do not book here, the host is hostile
Upon arriving at the property, the Host was not there and when we contacted her she refused to let us into the property because she said we were late. The advertised check in time was after 3pm and we arrived at 7:30pm. The host claimed we "broke her rules" and therefore she did not need to let us in.
She told us to find a hotel for the night and we could be admitted tomorrow. We had driven over 6 hours from our home to this remote location and had pets with us. We declined her suggestion and she became very very hostile towards us and started to make up lies about us on a hastily posted review on VRBO.
Fortunately, VRBO staff sided with us and assisted us with obtaining a refund and finding a new place to stay.
This host has absolutely no concept of what they are doing or how anything pertaining to property rental works. She is hostile and makes up wild lies about things you never said or agreed to and does not understand the basic concept of renting out her property.
She completely upended our only vacation of the year and we had to makes all new plans and find hotels last minute that allow pets. All of this amounted to many surprise costs that we had to pay out of pocket.
Book somewhere else unless you want a hostile host to ruin your vacation.
Brian T.
Stayed 6 nights in Aug 2023
