Our stay was excellent. The service went above and beyond. What other reviews said is true. What was not adequately noted is this is not a senior or disabled person-friendly option. The terrain is steep with no railings. Wheelchairs would not be an option. I had trouble climbing the long length of stairs nearly falling several times. I also have some breathing issues that made the climb more difficult. This is where the superior care and service came into play. Sam, our host, went out of his way to accommodate us. All we had to do was call him and he would come immediately to our aid. As he lived upstairs, it was not far, but dropping everything and instantly showing up was unbelievable. Whenever we would arrive from our trips out all we had to do was phone Sam and he would come right down to offer his arm for assistance up the stairs delivering us to our door. Sam also carried our belongings, always with a warm smile and a great attitude. Sam is the reason for our outstanding stay there. He more than made up for any inconvenience. When railings are installed, I'd be more than willing to book another stay there.