Hot Tub + Fireplace | Walkable to Sunriver Village | Alder by AvantStay

A family reunion tradition going strong since 2001 is really something, and we're honored this home helped you keep it alive for another year. It sounds like it gave everyone the space to be together, which is what those weeks are all about. Thanks for flagging the WiFi and dryer too — we've passed both along to the team so they get sorted. Here's to many more reunions; we'd love to welcome your family back.

Thank you for your feedback. We’re glad you enjoyed the cleanliness, location, and that the home worked well for your family reunion. We appreciate you staying with us.

Hi Anna, thank you so much for your wonderful review! We're thrilled to hear that you found the house amazing and the location perfect for your needs, with a quick walk into the village. We're delighted that you enjoyed your stay so much that you're already planning to come back for another visit! We can't wait to welcome you again and make your next stay just as fantastic!

Hi Lucy, So glad to hear your first ski trip to Bachelor was fantastic! Hope it was filled with thrilling slopes and unforgettable memories. Looking forward to welcoming you back for more adventures on the mountain!

Hi Claire, we're thrilled to hear that you found our place comfy and cozy and that it had everything you needed for a great weekend! Thank you for choosing us for your stay, and we hope to host you again in the future for more memorable weekends!

Thank you, Kristina! We are so glad you all had a truly memorable weekend in Sunriver. We appreciate you choosing our property for celebrating this special occasion, and we hope your daughter felt truly special on her 21st. We are also hopeful that you'll think of us again for future celebrations or trips!

Thanks for your feedback, Jason! We're glad to hear you had a nice stay in Sunriver. If you ever need anything for your next visit, don't hesitate to reach out!

Thanks, Chuck, for your feedback. We appreciate you letting us know and will review your comments with our team to help improve future stays.

Thank you for sharing your experience, Javier! It's great to hear that you loved the location. While it's unfortunate that a couple of issues arose, it's wonderful that the response from the local property manager was awesome. We appreciate your understanding, and if your plans bring you back, we'd be happy to host you again!

Thank you for taking the time to share your feedback, Roman. We’re glad to hear that overall you found the house to be a good place to stay. We are sorry to hear about your concerns regarding cleanliness. We wish you had brought these issues to our attention during your stay, as we would have been happy to assist and address them promptly. Please know that since your visit, we have discussed these points with our housekeeping team to ensure higher standards moving forward. We appreciate your feedback and hope to have the opportunity to host you again for an improved experience.

Thank you for your feedback, Valentina. We're glad to hear you enjoyed the hot tub, location, and the fans provided in the rooms. However, we’re sorry to learn about the issues you encountered. We did not know about these concerns until after your stay, and we wish you had informed us so we could have tried to resolve them during your visit. We strive to make our listings as accurate as possible, but we will review the listing to check for any discrepancies, particularly regarding the property size and lack of AC. We also understand your concerns about the cleanliness and safety of the stairwell and will work on addressing those immediately. Thank you again for your input, and we will take steps to improve for future guests.

Hi Serge, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the heating system and will look into improving its functionality for future guests. We appreciate your feedback regarding the ping pong setup and will consider adjustments for better enjoyment. Our team has already taken action to address the mold and cleanliness issues to ensure a more comfortable stay for all our guests. We're glad to hear that despite these challenges, you were able to make great memories in our living area. We hope to welcome you back soon, and please feel free to reach out to us directly for any assistance with bedding or other concerns next time.

Thank you for sharing your feedback, Karen. We sincerely apologize for the issues you encountered during your stay; it was certainly not our intention for you to have that experience. We want to note that our listing reflects the photos accurately and clearly states that there is no air conditioning. We’re also happy we could resolve the washer and dryer issue during your stay. All other concerns you mentioned have been shared with our team for review and action where necessary. As a gesture, a partial refund was provided for the inconvenience, and we hope it helped to make up for some of the difficulties you experienced. We truly value your input and hope to have the opportunity to host you again under smoother circumstances.

Thank you for your 5 Star review! - We would love to host you again!

Thank you so much for your review, William! We hope to welcome you back soon!