Our family had a wonderful experience, not only with this house, but with Kbm as a whole. There’s always bound to be a few little quirks when you’re on vacation, and then a large home has its own set of anomalies, but we were treated with such care and such immediate resolutions that nothing was a problem at all. It was a wonderful opportunity, a beautiful wealth kept home with so many wonderful amenities and a Concierge Service that is second to none. Kbm could teach Customer Service to all the other companies out there.