Terrible time here and cost us 3 very expensive days wasted of our 5 day vacation. The home shows beautifully in the pictures, but it is sadly nothing like that in person :(. First of all and most importantly, the air conditioning DOES NOT WORK!! It does turn on and blow air, and that air may be cooler than the outside air, but it doesn’t cool the home at all. The entire 3 days we were there it was between 80-85 degrees inside even though the a/c was set on 70. Actually it was hotter inside than it was outside. None of the main windows on the ocean side open so you don’t get any ocean breeze. The windows are all fogged from the inside so you can’t see the view clearly which sucks since it’s right on the ocean. All the fixtures, counters, appliances, cabinets, windows, bathrooms, everything are very old and outdated and not maintained. Mold growing in the fridge, shower head broken, floors filthy, window balance broken so won’t open in bedroom, etc. Felt like nothing had been maintained in a long time. We couldn’t sleep and lay awake miserable and sweating for 2 nights with our 4yo crying then finally had to go sleep at a hotel just to get some rest while we found a new home to move to. Communication with the host company was extremely challenging. They use an AI or 3rd party service to answer messages and just “forward them to the staff” supposedly. No one you can make a live call to, you just have to wait and hope for a call back. No office you can go talk in person either.