2/10 Terrible
Kathy C.
3 April 2024
Disliked: Cleanliness, check-in, communication, listing accuracy
Palm Bay RUN AWAY
We rented this property for 56 nights. House appeared unloved, in need of updates but in a quiet neighborhood. When we arrived there was a 40 yard dumpster in driveway that smelled of wet debris. The entrance was poorly lit, but there were many security cameras on door and in front and back yard areas. House appeared clean on surface. Three days into stay, I decided to change the sheets and pull back mattress covers, something just wasnt right....to my horror, I discovered the mattresses, three of them were heavily soiled with blood, urine and human feces and black mold. BIOHAZARD. This property put my families in great danger, We fond another rental and left. Owner was not communicative and offered no resolution. After much stress to my family (son has autism, moving was hard) I placed many calls and emails to VRBO and VACASA, I rented through VRBO and property was managed by VACASA we were rebooked and relocated. After complaints were filed with owner, he or she harassed us with making security cameras make ear piercing sounds as water sensors on showers and washers and dryer go off without being able to silence. NIGHTMARE.....HORROR....DO NOT BRING YOUR LOVED ONES HERE. Owner spent big dollars on security cameras but certainly not mattresses where sleep. DISGUSTING AND FOWL.
Kathy C.
Stayed 8 nights in Jan 2024