4/10 Poor
Kathy P.
26 September 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
NOT HAPPY
Photos of the rooms were accurate, and clean but it's not as great as they make it seem. We had several bugs (not sure if they were crickets or spiders) and dead gnats on the bathroom ceiling. Air vent in the hall is full of dirt and needs cleaned. No curtain or blind on the front door leading into the property. Washer and dryer in the basement which is atrocious, and I would not do laundry. Debris in the corner by the furnace with insulation exposed and it looks like something was eating it and trash on the floor. You have to reach under the kitchen sink to plug the garbage disposal, there is no switch. There is some parking which you can only utilize if you have a permit. I paid the parking fee which I was not aware that it did not guarantee me a spot in front or near the property. The street where the property is located is free parking, but it’s first come first serve so the paid parking is not even in front of the property. I made the owner aware of that and she refunded my money. I told her that my husband had mobility issues, and we needed parking close to the property. If she would have told me that we were not guaranteed parking, we would have not stayed there. We told her Roku was not working and didn't get resolved until the last night of our stay. Several communications with owner re issues.
Kathy P.
Stayed 3 nights in Sep 2024
