2/10 Terrible
Crystal C.
29 September 2024
Disliked: Cleanliness, communication, listing accuracy
Not as Advertised
We specifically booked this house for the fenced in yard for our dogs to play... The yard was full of spur weed and was painful for our dogs to walk on. There was also large holes in the fence. .. pictures showed outdoor furniture that was not on property....holes in living room wall, filthy ceiling fans, missing light bulbs and non working light bulbs, holes in bedroom wall filled with spray foam, holes in mini blinds, pots and pans that were unusable due to peeling, toxic, teflon on bottom of pans...There was no shower head on outdoor shower, dirty outdoor grill with used charcoal left inside, hot tub had a lot of sand on bottom and filter had gobs of hair and debris and we were freaked out so did not use hot tub....Was almost impossible to go up and down stairs due to over grown palm trees and had to duck to hold banister....Messaged owner after arrival and told him there were issues inside bathroom with shower and hot water in sink he said send pictures to a number he gave us but that was the wrong number.Heard nothing back that night and out of the blue at 2pm sunday a maintenance man form management company arrived to fix sink and shower and said he would send people over to mow lawn but that would have not made a difference due to stickers all over yard....At that point, we wanted to try to enjoy the rest of our vacation and did not want to be inconvenienced any longer. We have over 20 pictures of the problems as proof. Thank you
Crystal C.
Stayed 7 nights in Sep 2024