4/10 Poor
Angélique W.
8 January 2024
Disliked: Communication, location, listing accuracy
lots of potential but ultimately disappointing
Despite what seemed a very promising destination according to the announcement, unfortunately the actual offer was far from what I expected! It was publicized (with a map location) as an 8-10 minute walk from the beach but the actual address turned out to be a 1h 20 minute walk to the nearest beach! Even to do groceries, it was stated that there was no need for a car but in fact, it was isolated (i.e. 15-20 minute drive out of town on country roads & no other guests present!!) and required either expensive taxis or cheaper moto-taxis, which I was told were difficult to guarantee because of unreliable drivers! My initial exchanges with one of the hosts via VRBO were excellent, and I was told breakfast was included in the accommodation price. Upon arrival, I discovered that that person was in fact living overseas and on day 3, I was told by the host on-site that breakfast was only offered for the first 2 days. After a WhatsApp exchange with the host on-site re: the misleading information about the location (it even mentioned beach access and ocean views!!) & the total lack of autonomy, he proposed 3 other breakfasts over the course of the 15-day visit as compensation. He claimed that VRBO had made the mistake and that he was not responsible for the error in location. I chose to leave and rent elsewhere - there was no offer of reimbursement.
Angélique W.
Stayed 14 nights in Dec 2023
