6/10 Okay
Tonya D.
22 January 2023
Liked: Check-in, communication, location
Great location, bedroom A/C issues
Positives: location was great, close to beach and within walking distance of many restaurants. Both beds were also comfortable with plenty of linens and towels provided. Patio was nice to have (although it is a big stretch to say this is a partial ocean view as described in the listing).
Negatives: the a/c in the bedroom was not working properly and it was a daily hassle to be contacting the property manager about getting it fixed (although they did respond fairly quickly in most cases). After a lot of back and forth and near the end of our week they had told us a new unit was needed and that it would be replaced but it never was while we were there. While there was working a/c in the living room area I would not have reserved this property had I known there was no a/c in the bedroom because I prefer it cool to sleep. We also discovered bugs on a daily basis, mostly in the kitchen (and we did not leave food out). I would say they were not cockroaches like a previous reviewer had mentioned but they were rather big and unpleasant. A suggestion I would have is to provide more supplies for laundry detergent (only 4 laundry pods available, which were enough for us for a week but may not be enough for a larger group who are staying longer), toilet paper (only 2 extra rolls?), and shampoo (apparently "basic soap needs" does not include shampoo).
Tonya D.
Stayed 7 nights in Jan 2023
