Tropical Storm "Bertha" severely impacted our ability to enjoy the beach while staying at this wonderful property. Instead of 3 full days of fun in the sun, we had 1 and spent the bulk of our time in the penthouse due to extremely high winds and torrential rains. There were a few cleanliness issues when we arrived (filthy clothes hamper liner in Master bathroom and grease & food remnants in the microwave), but we overcame those by cleaning ourselves. Another disappointment was that, upon our arrival, there was no soft soap in any of the 4 and 1/2 bathrooms, no shampoo or cream rinse in the bathrooms, mere fragments of used soap bars were left in the bathroom cabinets (EEWW!), only about 2 tablespoons of dish soap in the kitchen, and only partial rolls of toilet paper in half the restrooms. We had to go shop for soap and t.p. before enjoying the beach! One ensuite toilet was unusable and required maintenance team's involvement to replace a major mechanism in the toilet tank. The separate ice make was broken, and the electrical outlets on the huge kitchen island were also out of order, limiting our group to use only the outlets on the backsplash. The rental itself was lovely, VERY spacious, was well appointed with comfortable furniture and beautiful decor, and the HUGE wrap-around patio and views were stunning; however, there were quite a few issues that could have been much better prepared with more oversight from the property management. The owner was not helpful.