This was an emergency stay during an extremely difficult time, as I had to travel from out of state for my brother’s funeral. Unfortunately, my experience with this property was very disappointing and concerning.When I first checked in, the front-door keypad displayed a warning that the battery was low and needed to be replaced immediately. I contacted the host, and they assured me that someone would come by to replace the batteries. No one ever came, and the battery was still not replaced by the time I left.Because I was exhausted from the unexpected travel and circumstances surrounding the funeral, I did not thoroughly inspect the bedroom when I first arrived. The following morning, I noticed significant staining on the box spring and, more concerning, what appeared to be rat droppings in the property. I had to leave for my brother’s funeral, so I planned to address the issue with the host when I returned.When I came back to the property later that day, I actually saw a rat running through the kitchen. At that point, I no longer felt comfortable or safe staying there. I immediately packed my belongings and left, even though I still had another night remaining on my reservation.I contacted the host, explained what had happened, and provided photographs documenting the issues. I did not receive a response until the following day, when I was simply told that they needed to investigate. After waiting an additional two days, I still had not received any meaningful follow-