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6/10 Okay
Linda and Mike E.
16 July 2024
Not The Best Experience
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo itself was just okay. Carpet was stained and smelled strongly of cleaning solution when we arrived. Bed configuration was especially good for our family. Master bed was comfortable. Guest room bed mattress was worn out and uncomfortable. The sofa in LR was hard and worn out to sit on. View was nice - big trees. The pool was dirty looking when we arrived on Saturday. We did not get in it and let the front desk at Palmetto Dunes know our concern. The pool company closed it Monday due to broken pump and it was closed all week. AND we came to find out from the regional director of the pool company the pool was closed when we got there on Saturday but people had moved the signs. Palmetto Dunes front desk said, “It’s open.” Regional director of pool company would say, “It’s closed until Saturday.” And the pool company would put up a sign saying Closed, but people would move the sign and swim anyway. So weird! Why would people let their children swim in a filthy swimming pool? When I asked front desk at Palmetto Dunes for some sort of compensation for the pool being closed they said, “We are not responsible for the pool.” Renters beware! The beach at Hilton Head is not pretty. The sand is black and the water is brown. It is terribly humid there and the mosquitoes will carry you off! We will not return to HHI. We much prefer the Atlantic beaches in Florida.




































