Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This house is beautiful! Plenty of room, clean, nice furniture, short walk to the beach and pools, etc. Everything is in working order - it's brand new. 3 large bedrooms, and 2 bunk rooms. I'd say it fits 3 small families comfortably. For the owners' sake, we are truly disappointed in the management of the property. They do not answer telephones, they do not respond to emails, etc. Once you are in the house, you are ON YOUR OWN. We had ants EVERYWHERE - crawling on furniture, inside showers, in beds, etc. We called and emailed for help many many times, but they did not send anyone to address the issue until our last day there - we stayed 5 nights. The office is not lacking employees. When we walked in too check out, there were 4 girls sitting at desks on computers, and no one was on the phone. They just don't address issues in a timely manner. When renters are paying $8000+ to stay there 3 full days ($10K, by the time we left with chair/buggy rentals), the service should be top-notch and IMPECCABLE!This house is located in front of a small pond, and because of the storms, there are many, many puddles of standing water around the home - THE MOSQUITOES ARE ATROCIOUS! Truthfully, we never left the house unless we were prepared to stay gone for a while. You have to make a MAD DASH to the vehicle. Once you get to the beach, the mosquitoes leave you alone, but anywhere near the property, you get eaten relentlessly. We all came home with bites all over our bodies, despite the spraying of OFF 4-5 x a day.We hope the owners will address the management of the property because the home is awesome!