4/10 Poor
Gabby V.
13 April 2024
Liked: Check-in, communication, location
Disappointed
We love the Fort Morgan Townhome's and have stayed in other “S” series rentals. We were very disappointed with this one. It is extremely outdated and in desperate need of updating. There were several “soft” spots in the floors where it appeared the sub flooring needs replaced. The table on the deck was severely rusted and chunks were falling off of it and the front of the oven was rusted as well. The shower head in the master bathroom was coming out of the wall and the unit had a strong musty smell when we first walked in. All of this, we were willing to overlook as we understand some things are unavoidable when it’s directly on the beach. But our breaking point was when we eventually discovered that what we thought may have been an allergic reaction to what the linens were washed in, were actually fleas (we took pictures) and the marks on us were flea bites from the beds. We called management (yes, it was late in the week when called) and they unfortunately seemed to not be too concerned and passed it off as some other kind of bug that bites. I told them we had pictures and that we had also found cat toys under the couch and they advised that it could have been the owners. Nevertheless, it was bugs and that has never been experienced in other units. So unfortunate….
Gabby V.
Stayed 7 nights in Mar 2024
