Your home away from home in Auckland with 2 bedrooms. This awesome apartment features 2 queen beds and a cozy living room with a sofa bed, perfect for relaxing after a day of exploring. Guests enjoy a serene bathroom equipped with a hair dryer, plus heating and AC to keep the space comfortable year-round. Whether you’re unwinding or spending time together, the marvelous layout makes it easy to feel right at home. It’s walking distance to the Harbour nice views and restaurants nearby We think our place will help you experience everything Auckland has to offer.
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The host requires you to complete the following before checking out:
Load the dishwasher
Strip any used beds and gather used towels
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys
Leave the key in the Mailbox and lock it please
Throw the rubbish in B1 please 🙏
Turn off the lights and open the window please 🙏
Failure to complete these may result in a negative review from the host.
Please be advised that the guest will be charged through the card on file if any damages occur at the property during their stay.
Damage Claim will be for the following but not limited to:
- parties and big noise
- leaving the house messy, with bloods, and damages
- for lost keys
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
About the area
Auckland
Auckland Central Business District, a neighbourhood in Auckland, is home to this apartment. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Auckland Zoo and New Zealand Maritime Museum. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park.
Queen Street Shopping District - 6 min walk - 0.6 km
Princes Wharf - 10 min walk - 0.9 km
University of Auckland - 11 min walk - 1.0 km
Getting around
Gaunt Street Tram Stop - 8 min walk
Auckland Britomart Station - 13 min walk
Auckland (AKL-Auckland Intl.) - 28 min drive
Restaurants
The Brewers Co-operative - 1 min walk
East - 3 min walk
Wongkok Cafe & Bar 旺角餐廳 - 3 min walk
Saravanaa Bhavan - 3 min walk
Fortuna - 4 min walk
Frequently asked questions
Is Family Retreat HarbourResort Citywide in Ramada pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Family Retreat HarbourResort Citywide in Ramada?
As of 8 May 2026, prices found for a 1-night stay for 2 adults at Family Retreat HarbourResort Citywide in Ramada on 21 November 2026 start from NZ$563, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Family Retreat HarbourResort Citywide in Ramada?
On-site parking is available at the property.
What time is check-in at Family Retreat HarbourResort Citywide in Ramada?
Check-in begins at 4:00 PM.
What time is check-out at Family Retreat HarbourResort Citywide in Ramada?
Checkout is at 11:00 AM.
Where is Family Retreat HarbourResort Citywide in Ramada located?
Located in Auckland Central Business District, this apartment building is within a 5-minute walk of New Zealand International Convention Centre, Sky Tower and SkyCity Casino. Princes Wharf and Auckland Ferry Terminal are also within 15 minutes. Gaunt Street Tram Stop is 8 minutes by foot and Daldy Street Tram Stop is 10 minutes.
Reviews
3.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
We had a difficult experience. On the day of check in we were told they could not access the apartment we had booked, so put us in a different apartment. We lost power for a day and they did not reimburse us for all the food we lost. We also had to pay an extra deposit even after we pay in full before we arrived. It worked out in the end but it was quite stressful. That being said, the apartment we ended up with was great and accommodated the four of us well for a full month.
As already discussed with your help line property was not as described. We were offered a room with one bed (there were 3 of us) with nowhere to sit. We were told the actual apartment was under repair (there was no mention of this when we messaged them earlier in the day)We had to find alternative accommodation on short notice in Auckland at a time when accommodation was in short supply.We were not told when we first called that we should take photos of the apartment and were later told without these photos as proof we could only get a refund if the owner confirmed our complaint was true.The owner has not responded to the help desk and the host is not taking our calls.Surprise as this seems like a scam.At this point I am out of pocket 965.77 as well as having to pay 1100 for alternative accommodation.I'm hoping this changes and that the owner and the help desk see sense and refund me but at this point I'm a very unhappy customer