8/10 Good
James R.
14 March 2024
Liked: Communication, location, listing accuracy
Great Property - some improvement needed
We had a great stay.
The backyard space is fantastic (although dimly lit). House is as shown and the kitchen and living room area are spacious and comfortable.
The communication with the property manager was below average. I tried to be proactive with the pool being heated upon arrival and it wasn’t. The dishwasher was broken and there was confusion on who and when it would be fixed. A lot of back and forth with staff and they did not seem to communicate very well among one another. Management was at least responsive, but not organized.
The beds need replaced. We all had issues with them. The king bed in particular is not fit for use - it’s lumpy and saggy. The one writing the review is usually staying in that bed so should be a no brainer to make sure it’s comfortable.
The floors are very dirty in the unit. We all ended up wearing socks because our feet were black. We also had multiple cockroach encounters. It is the south, but still.
For the price - I would expect a little cleaner, but overall we were satisfied.
James R.
Stayed 7 nights in Mar 2024