Ground Floor Gorgeous Garden View Close to Pool

Thank you for your review I do love the location of our unit because it is so peaceful and the landscaping is just beautiful. Please think of us again if you are returning to the island. The Bells

Hi Donald, We are so happy you enjoyed your stay. Interesting what you said about our pots & pans because we just replaced them in January so fairly new maybe not top of the line but with it being a rental they do get a lot of use. We would have wanted to hear from you if the condo wasn't clean in any areas when you arrived & we would have had the cleaners come back out until you were satisfied we always get very good reviews on how clean it is when guests check in. This is also the first complaint we have ever had about pool noise the landscaping is a great buffer between our unit & the pool it's usually people saying how happy they are that our unit is so close to the pool but I do apologize if you were inconvenienced by any noise. We do agree the location is amazing & so happy you enjoyed Hawaii.

Thank you for the review we agree the location cannot be beat! I would have to wholeheartedly disagree with you about the cross breeze with all the doors & windows open we get a lovely trade-winds right thru the condo & regularly leave the A/C off & are quite comfortable. We were actually at the condo until the day you arrived & as we said in the note we left with the bottle of wine that we had left a loaf of unopened bread & some lemons & limes in the fridge we didn't want to throw them out since they were new sorry you felt the need to toss them. I am confused by your comment about our kitchen it is newly remodeled & we replaced all of the appliances & for that matter most of the items in the kitchen so I'm not sure what you are describing as old? The items we have in our lanai closet are not items we have provided they are things left from previous guests & they do get a lot of exposure to sand, salt water & use however beach gear is available to purchase everywhere on the island if you wanted new things & you would also be hard pressed to find other rentals that even have these items offered for use. We would love to have you stay with us again and are so happy you were able to celebrate your anniversary in such a beautiful place as Hawaii.

Michelle thank you for your review we actually just had our unit deep cleaned & have had guests previous to you say how clean & tidy it was. I spoke with your son & offered to have building maintenance come check out both of those problems & he declined saying the toilet had stopped running & when he emptied the bucket under the sink it did not fill back up. We would have gladly had maintenance come however we were told your Mom naps during the day & couldn't be disturbed & that both problems you list were no longer problems. I can understand how you might not have the most accurate account seeing how you live on island & rented the condo for your family without disclosing this to us so you didn't actually stay at the property making your account not exactly accurate. Our unit is in the best location & we do pride ourselves on supplying guests with everything they might need. We are sorry to hear your experience wasn't 100% perfect but as you can see from our other reviews this was an anomaly. Thank You The Bells