3rd-floor beach & pool-view condo with outdoor pool, hot tub, grills, balcony

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.

Thank you, Alvin, for sharing your experience with us. We’re thrilled to hear that you enjoyed the incredible resort feel of the condo and found the pool area spacious and well-maintained. It’s wonderful to know that the beautiful landscaping and peaceful water view contributed to your relaxing vacation atmosphere. We take great pride in ensuring our properties are well cared for, and it’s heartening to hear that you felt the balance of luxury and comfort during your stay. We truly believe that every detail matters, from the exterior amenities to the interior spaces, and we’re glad you noticed that. We would love to welcome you back for another beach getaway whenever you’re ready to unwind again. Your comfort and satisfaction are our top priorities, and we’re here to make your next stay just as memorable.

Thank you, Peggy, for your kind words about our property. We're thrilled to hear you found it lovely. We completely understand how a covering for loading the car during rainstorms would enhance your experience, and we appreciate you bringing that to our attention. Your comfort is important to us, and we’re always looking for ways to improve. We hope to welcome you back soon for another stay, where we can provide you with even more comfort and ease.