Renovated third-floor condo near the Lions Ridge Loop bus stop

We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking.

Thank you for your review, Jennifer. We are glad to hear you enjoyed the location of our home. We apologize for any inconvenience you experienced due to the lack of items. Please note that our homes typically only provide basic essentials, and any specialty items may need to be planned accordingly. We appreciate you letting us know there is room for improvement, and we will pass your comments on to our local operations manager for consideration. We hope to host you again in the future.

"Thank you for sharing your thoughts about your recent stay, Tanya. I’m glad to hear that you found the location ideal for your family. However, I’m truly sorry to learn that the upstairs space did not meet your expectations in terms of privacy and light control. I understand how important it is to have a comfortable and restful environment, especially in the mornings. Your feedback regarding the lack of curtains is valuable, and I will be sure to pass it along to our management team for consideration. Additionally, I appreciate your comments about the essentials in the home. We strive to provide a well-equipped space for our guests, and I apologize if we fell short in this regard. Thank you again for your feedback, and I hope we can welcome you back in the future for a more enjoyable stay."

Shannon, thank you for sharing your experience, we're pleased that you enjoyed the location of our home and found the beds to be comfy! That said, we apologize for the areas that you found to need some TLC and our local manager assured us that the team will be addressing your concerns. We enjoyed having you as our guest and we hope to host you again.

Hello Erik, thank you for taking the time to share your valuable feedback. We're happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. It is always our goal for our guests to be able to use everything the home has to offer. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns, and hope for another opportunity to host you for a truly exceptional experience.

Thank you for taking the time to share your experience with us. We are glad to hear that the home was clean and spacious upon your arrival. However, we are truly sorry to learn about the challenges you faced during your stay, especially regarding the deck seating, kitchen supplies, pool availability, and parking situation. We understand how frustrating it must have been to have these issues impact your vacation, particularly when the pool was a key reason for your booking. We strive to provide accurate information and a seamless experience, so we apologize for any miscommunication about the pool status and parking arrangements. Your feedback about the local team’s responsiveness is important, and we will be sure to share your concerns to help improve our service. We appreciate your honesty and regret that your experience with Vacasa did not meet your expectations. We value your feedback and hope to have the opportunity to make things right in the future.

Hello Jamie, thank you for sharing your feedback. We're sorry to hear your stay didn’t meet expectations and understand your frustration with the lack of seating, kitchen supplies, parking issues, and the pool situation. We appreciate your honesty and are sharing your comments with our team to help improve future stays. This isn’t the experience we aim to provide, and we truly hope your next trip is much more enjoyable. Your input is invaluable, and we hope to have the opportunity to provide you with a much-improved experience in the future.

Thank you for taking the time to share your experience, Jaime, we regret to hear that we were unable to provide you with a pleasant stay. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that this concern was not reported to us during your stay as we would have been happy to assist. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We truly hope to have the opportunity to impress you in the future.