4/10 Poor
Angela Patricia
9 April 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I booked a property with a package deal on expedia, shortly after booking the property manager called to say he made an scheduling error and overbooked and couldn't offer the property unless I could change my dates. (I just booked my flights and car with the package!) He said he has another property few over, I agreed and had to book on Vrbo. When we arrived the place was a mess! I sent pictures he said he didn't know what happened. He offered for me to get a hotel in the area and he would reimburse me as well as dinner. We did so and the room and dinner was about the same cost as I paid if not less. (My choice of where I went) Came back the next day, it was cleaner, however, the dishes in the cabinet filthy, food on the kitchen chairs still, the bedroom TV wouldn't work and his suggestion was maybe the batteries. (could be user error but their was no directions and we tried everything) He was not helpful with problem solving. Things are out dated and very used. The sheets have discoloring, counters have burns, microwave maybe glued or just gunk on it. He said he was going to mail a check for reimbursement of the 1 night and meal. But honestly I wish I just booked somewhere else and there was hotels near by for cheaper and they were clean and nice. I was looking forward to the kitchen so we didn't have to eat out but the filth in the house we only attempted to eat their once. Not worth the money at all. I would highly suggest looking around. Lots of places off 179 for hotels
Angela Patricia
Stayed 3 nights in Apr 2024
