Slopeside Snow Day Stay | Fireside + Hot Tub

Thank you for your review. We're glad the location and shuttle were convenient for your stay. Sorry about the thermostat being set to 60°F between guests and the cold first night — we appreciate the note and will ask our team to adjust turnaround settings and ensure extra blankets/comforters are available. We look forward to hosting you again.

Thank you for your feedback. I’m sorry the bed/lock issue affected your stay. I’ve passed this to the owner and our maintenance team — they’ll inspect the bed and any locking mechanism to repair or replace as needed. If you can share more details, please message us through Vrbo so we can follow up. We appreciate you staying with Retreatia.

Thank you for the kind review! We're so happy to hear your son and his girlfriend had a great getaway and that the condo was a perfect fit for them. We’d love to host them—or you—all again in the future!

Thank you for staying with us Jackie! We are more than happy to hear that you and your family enjoyed your stay in Steamboat Springs and had fun! If there is anything else that we can do for you, please let us know! Looking forward to host your next trip in Steamboat Springs! Viktorija and Retreatia Team

Thank you for the wonderful feedback! We're so happy to hear you enjoyed the condo, and being able to hit the slopes right outside the sliding glass door is a game-changer! We’d love to welcome you back for another great stay on the mountain! ⛷️❄️

Thank you for taking the time to share your feedback. We’re sorry to hear that several aspects of your stay did not meet expectations. We apologize for the issues you experienced with the bedding, bathroom odor, and the condition of the toilet and bedroom door. This is certainly not the standard we strive to provide, and your comments have been shared with our maintenance and housekeeping teams so these items can be inspected and addressed promptly. Regarding the keys, our policy requires that all issued keys be returned at checkout. This helps ensure smooth access for incoming guests and prevents rekeying charges. We appreciate you bringing these concerns to our attention, as guest feedback helps us improve the overall experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.

Thank you for your feedback, Diane. We're pleased to hear that you enjoyed the location and found the condo clean, which we strive for in every stay. We appreciate your comments regarding the furnishings and lighting as they help us improve the experience for future guests. We hope to host you again for another peaceful getaway.

Thank you for taking the time to share this feedback. I’m very sorry your stay at Storm Meadows E 32 fell short of expectations. I apologize the unit’s third-floor location and the stair access weren’t made clearer at booking — I understand how difficult that made getting luggage and groceries upstairs. I’ll review the listing to make floor and access information more prominent. I’m also sorry you detected cigarette smoke and found the unit rundown. Your notes about the peeling chair, chipped paint, outlet concerns, and damaged screens are not the condition we expect. I’ve passed your comments to our housekeeping and maintenance teams so they can inspect the unit, address any smoking-related cleaning, repair or replace the furniture and screens, perform paint touch-ups, and check the electrical outlets for safety. I’m glad the shared hot tub was clean; the building manager maintains that amenity, and I’ll confirm details with them as well. If you’re willing, please send any photos or additional details through your Vrbo reservation so our team can track and prioritize the work. Thank you again for letting us know — we appreciate the candid feedback and will use it to improve the property.

Hi Kathryn: Thank you for your review, we always appreciate guest feedback. We are sorry to hear that you will not stay with us again. Currently, we have a couple more implemented rules because of COVID and mandatory guidelines that need to be set in place. However, we would love to better understand your thoughts on the regulations, and how we can improve. If you could please provide information via email to us, we would greatly appreciate it. Thank you, The Staff at Retreatia

Thank you for staying with us Deb! We are more than happy to hear that you and your family enjoyed your stay at the condo and had fun in Steamboat Springs! If there is anything else that we can do for you, please let us know! We are looking forward to host your next trip to Steamboat Springs! Have a wonderful day, Viktorija and Retreatia Team