Year Round Lake Home, HDTV, WIFI, Summer use of Fishing Boat.

Thank you for the nice description. It was a pleasure having you and your family and you will always be welcome here. We look forward to your next visit. Thanks Bohrs. Your new friends, Todd and Barby

The guest's experience is the guest's experience but we did want to point out the necessity of reading property descriptions. Of course expecting AC and not finding it can tarnish an entire experience. The description clearly says there is no AC. Just fans and large sliders facing the lake. Communication is also important. We did find that a couple chairs by the fire pit had been damaged and of course we immediately replaced them. Just like last fall a guest arrived to find the refrigerator working intermittently, we had a new refrigerator installed in less than 12 hours. Although it's true that as owners we spend our winters in California and summers in Lake Nebagamon, we have both local housekeeping and a local property manager living on the lake. The mosquitoes were especially bad during their stay but our home is kept clean with freshly washed linens so I'm guessing that part was added just because they didn't have a good experience. In any case please read descriptions, positive and negative reviews, and by all means let us know right away if you find a problem. Thanks for reading.

To begin the original complaint was completely legitimate as housekeeping left coffee grounds in the maker from a previous guest a month prior. As I was appalled by this unacceptable but honest mistake by my housekeeper, I immediately let the guest know I was refunding $50 of his two day stay. My housekeeper felt appropriately bad and offered to buy a new one coffeemaker. I believe it was my immediate refund that triggered the rest of this negative review in an effort to get the stay paid for in full. Although everyone is entitled to an opinion, I am lead to believe this review is not legit not only because it has been our only negative review but also because of a few things that were mentioned that were blatantly misleading. For instance, the entire building including the fireplace was built 12 years ago. Brand new stove/oven and refrigerator. The photos show the fireplace clearly. There has never been a DVD player offered in the amenities so wow on that one. I don't offer a snowmobile either but I'm surprised he didn't complain about how it rides. The description clearly states the square footage and that the downstairs garage is not available to renters and that the downstairs laundry is available. The photos show the exact placement of the house in relation to the summer cabin which sits empty all winter. There is nothing but yard between the house and the water. The guest may not like the great views from the patio doors but again, both the doors and the views were clearly shown in the photos prior to the booking. Also prior to booking I specifically called the guest to let him know I would approve his request for early check in and that we've had an additional 2 feet of snow above the yearly average. To that point I normally pay $40 for snowplowing service. The day our guest arrived the fee was $150 because of the additional snow. I also specifically mentioned that out of all my snowmobile guests, one guest mentioned they had trouble entering the lake from our shore. So again I believe that negativity in this review is a result of the guest trying to take advange of my good nature by trying to get me to pay for his trip. My housekeeper has guaranteed that the coffeemaker will always be clean. As for rest I ask that this guest and anyone else please look at photos and read descriptions in the future. Thanks for reading and happy vacationing.