This property is lovely, just like the photos indicated & had everything that we needed for two couples to enjoy the condo and visiting the area. Our main problem stemmed from a plumbing problem in the kitchen, which flooded the dishwasher, including the floor & adjacent carpeting. On day #1 of this happening, a workman came to assess the problem and figured the line was plugged. He ran a 25 foot snake down and could not clear the line. He indicated they would send someone out the following morning at 9 am to attend to the problem. We gave approval for them to enter the condo, since we would be out all day. We came home at the end of day #2 and nothing had been done. When we called to ask about it, we were told they tried calling us to gain access and since no one got back to them, they did not enter the condo. They left the voice message on our home phone in Canada! At that point, they sent another workman over to assess the problem. Again, he spent some time using a snake and said he went down about 25 feet and could not clear the line - just what the fellow the night before had done. It appears there was no communication between the people. At the same time, we were promised that the dirty dishes from the dishwasher would be collected by housekeeping staff, cleaned & returned to us. Next we were told that the HOA would need to be contacted before an actual plumber could be called in. This was to be done on day three, as well as the dishes cleaned. We came home at the end of day three to find dirty dishes all over the counter and no work done on the plumbing. Now we were getting a little annoyed. In the meantime, we ran a load of clothing in the washing machine (we were told this was OK) and sewer water backed up in the sink. Finally, about 7 pm that night, a plumber arrived. He had to wait around for over 20 minutes to get final approval to begin the work, even though he had been called by the management company. After four hours, the clog was fixed by the plumber and we were then able to wash our own dishes. At the end of the day, the total lack of communication between the people running Pajaro Dunes was so frustrating and we think that if the owner of the condo knew this, they would not be happy. We were ultimately reimbursed for two nights' accommodation, but not without us escalating the problem and getting aggressive. This ordeal spoiled our stay. Stuff happens, but it's how it is handled that makes the difference