Syracuse NY, Cross Lake Cottage Lake Front 2 Bedroom Sunset Bonus!

Susan was a great renter and she and her group left the place clean and tidy,and better then they found it . I would recommend her a s renter and hope they come back soon!!

Dennis Im sorrry you did not enjoy your stay as other people have.. It is listed as Lake Cottage and has 1000 sqare feet of living space yet the bedrooms are small as noted by photos There is a queen bed, book case and dressor in the one room so it make for less space. Cottages can gets dirt from outside lake air which travels but place is always alway cleaned before every new guest arrives using bleach on sinks door handles counter tops, toilet, sinks and shower and lime cleaner and white vinegar and a special sterilzing lamp is used in every room after every stay . Its been vaccummed and sterilized and if there were spots that were missed we were unawere and apoligize. Deep cleaning done every opening season with chorine bleach, vinegar including windows and ceiling fans . The cleaning person could have come up and remedied the issue we could have given you some money off your stay for any inconvience . The Anderson the windows are heavy and are large . They are picture windows for the view and we could have had the maintence man may have been able to help make them silde better for you but no one has hever had an issue with that and we have to be aware of problems to remedy it them for you if they were a problem . The water is very hard and the shower has rust discoloration on the fittings but there is not mold that we were aware of and there has several guests before you made no complaints about. . The air is humid on any lake and mold can grow quickly on hot humid weather days so if we missed it we would have someone to remedy the problem but you choose to not contact us regarding . I had no idea why you were leaving so I thought is was a personal mattter and didnt want to pry . You gave no reason why you were leaving so we cant resolve a propblem we are unaware of . There was no commuication as to any issues upon your arrival and your leaving and I did reach out to you via email VRBO but no reply again .I would have been happy to accomdate you with another updated more modern listing .which can suit some people who are not looking for a rustic cozy setting . Im sorry thinks didn't work for you and Im happy to send you a partial refund . We have been renting for over a decade and havea good rating with dozens of satified guest and we want to make things right

Rosemarie and guest were great to have Clean and even left us another coffee maker Come back any time !