6/10 Okay
Whitney B., Florida
22 January 2021
Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
New home, scary Ovation HOA
Pros: -Brand new home (home was finished in 2020, most of the reviews for the home don't actually apply to this home, which is confusing)
-Bay access - our kids loved the bay and docks
-Pool/hot tub/workout room - due to Covid and a high amount of owners on property, you may or may not have access. We were given the codes and told we had access upon check-in, but were subsequently chased down by the HOA and told we weren't allowed into the common areas due to the property owners not wanting guest access due to Covid. While we were following the rules (that we were given), we were treated like criminals. Our children, who were following the rules, were scarred.
-The property owners and manager were VERY, VERY timely when communicating problems with us.
Cons: -You'll get extra parenting advice. We found our child bouncing a tennis ball off of the hurricane resistant garage doors (while waiting for us to go play), we didn't find and redirect him before the neighbors did, subsequently calling the homeowner and the property manager to let us know our parenting skills were sub-par.
-You probably won't get to use the extra amenities (Covid)
-The RING. The security cameras and other ring devices (while not listed on the listing) were DEFINITELY used on us. The battery was dead on one of the smoke detectors. We had difficulty reaching it due to the height of the ceiling, so it kept chirping, while were figuring out how to get up there AND cooking dinner, the neighbors (or owners) knew the detector was chirping and called the owners/manager and told them there were FLAMES in the house! There were no flames in the house. As a matter of fact, we had responsibly pulled the grill out into the driveway and AWAY from the home while were were grilling dinner. At no time were there ANY flames higher than the grill top (it's propane grill).
-Beach access is directly next to access for vehicles to drive on the beach. You really need to watch out as there are tons of vehicles and golf carts driving on the beach .
All in all, the house was lovely and clean. However, the owners/HOA made our stay unpleasant and threating. This was meant to be a relaxing reconstitution vacation (my husband had just returned from a year in the Middle East with the military). The Cape is amazing and the manager responsive in trying to assist us with the HOA , but I wouldn't recommend Ovation.
Whitney B.
Stayed 4 nights in Dec 2020
