4/10 Poor
Anna S.
20 October 2022
Liked: Check-in, communication, location
Disliked: Cleanliness
Dirty House
I am not sure this house was really cleaned when we stayed here. I kept socks on the entire time and they were covered in dust and hair within minutes. I actually felt gross the entire time. I did purchase my own cleaning products to try to make it feel a little cleaner. The couches were sticky and dirty. The towels had stains on them. The garbage already had garbage in it. The bathroom floor in one of the upstairs bathroom was very gross. There was a small hole in the floor with red around it. What on earth was that?! I had to cover the floor in towels in order to feel a tiny bit comfortable stepping in there. The pool was also VERY scummy and smelled just awful which stinks because we did pay to heat it. I understand the hurricane could play a roll in that but it’s clear it hasn’t been cleaned in a long time. There were dead frogs and lizards on the bottom of the pool. A pool cleaner did eventually come thankfully so it was clean the last few days. Our garbage didn’t get picked up at all while we were there and the bin was already full so we had to leave our garbage just piled up. The pool cues were also not usable. We have stayed in a few houses at Emerald Island and loved them but needed a larger house this time. I would not recommend this house simply because it was very dirty. I think the owner may need to look into finding a new cleaner!
Anna S.
Stayed 7 nights in Oct 2022
