Sanabel 503, 2BR 2BA Oceanfront Condo with Indoor Pool

Thank you for your feedback and for mentioning the very nice view. We apologize that the room felt dated and was not as clean as it should have been. We’ve shared your comments with our cleaning team to ensure a more thorough professional cleaning moving forward. We appreciate your suggestions regarding kitchen supplies and will take this into consideration to improve the guest experience. Thank you again for staying with us, and we hope to welcome you back in the future.

Thank you for taking the time to share your experience. We're truly sorry to hear about the number of issues you encountered during your stay — from the missing linens and lack of hot water to the condition of the furniture, cleanliness, and overall state of the unit. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience and frustration it caused. We appreciate you troubleshooting the hot water issue yourself, though we regret that you were left to handle something that should have been addressed before your arrival. It’s also clear that the unit did not meet expectations based on its listing, and your comments about the cleanliness and furnishings are deeply concerning. We've already flagged this property for a full inspection and are working with both the housekeeping and maintenance teams to ensure immediate improvements are made. While it's clear we missed the mark during your stay, your feedback is extremely valuable and will help us correct these problems moving forward. We appreciate you bringing them to our attention and hope you'll consider giving us another opportunity in the future to provide the experience you originally expected.

Thank you for the great 8/10 rating! We’re happy to know you enjoyed your stay and truly appreciate you choosing Elliott Beach Rentals. We hope to welcome you back to North Myrtle Beach for another wonderful vacation soon