Hanalei - Pet Friendly - Directly Opposite Waterfront

Thank you for the perfect rating! We're glad you had a great stay and hope to welcome you back again soon.

Thank you for your rating. We’re pleased to see you had such a positive experience and appreciate you taking the time to share it. We hope to welcome you back again soon.

Thank you for your lovely feedback! We're so glad you and your family had a great getaway and found everything you needed. We look forward to welcoming you back for another stay!

Thanks for taking the time to leave a review. We’re so pleased that you enjoyed your stay and its proximity to the beach, nothing’s better than the sound of waves.

Thank you for your feedback! We’re glad you found the property spacious and well-suited for family and friends. It’s great to hear that the yard was perfect for your dog and that the off-street parking was convenient. We appreciate you choosing to stay with us and hope to welcome you again in the future!

Thank you for the 4-star review. We're pleased to hear you enjoyed the location and found the house well maintained and fully equipped. It’s great to know the setup suited your winter getaway, especially with such easy access to the creek, boat ramp, and ferry wharf. We appreciate your stay and hope to host you again.

Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

That sounds like an amazing trip! This holiday house is such a beautiful place, and it's great to hear that both you and your furry friends enjoyed yourselves. Having a comfortable and inviting place to stay can really enhance the overall experience. We hope you made plenty of favourite memories from your time there. We’re happy that you chose to stay with us, and hope to have you back again soon.

Sounds like a great setup for a weekend getaway! There's something special about having a cozy and tidy place to return to after a day of outdoor adventures. We hope it was a exciting paddling experience on the waters with plenty of sight seeing of the local wildlife for the boys. Come down again soon, we’ll always be happy to have you.

Thank you for your beautiful review! We’re so pleased Hanalei provided a relaxing and comfortable retreat for you, your mum, and Rosie. It’s wonderful to hear you enjoyed the peaceful location, wildlife, and thoughtful features of the home—including the fenced yard and walk-in shower. We’d love to welcome you back for another memorable stay soon!

Thanks for leaving us a great review. We’re so glad you enjoyed your stay, and we can’t wait for you to visit again, or in one of our other gorgeous properties.

Thanks for the awesome review, and for choosing to stay with us. We’re delighted you had a great time, and hope you can stay with us again soon.

Thank you for your kind review. We're glad you enjoyed the peaceful location, wildlife, and comfort the property offers. We appreciate you mentioning the hot water temperature—this will be reviewed by our maintenance team to ensure it's functioning optimally. We hope to welcome you again for another relaxing stay.

Hi Paul, thanks for a great review. We're glad you enjoyed the peaceful area. Each guest is provided with one bath towel per stay, if you have less than the number of people booked, please contact us straight away so we can have more sent out to you.

Thank you for your honest feedback! We're glad to hear that you enjoyed the location and found the property to be a great little weekender. We appreciate your comments about the bathroom layout, and we'll pass this on for future improvements. It's great to know you still had a relaxing stay overall, and we hope to welcome you back again!

Thanks for leaving us a great review. We’re so glad you enjoyed your stay, and we can’t wait for you to visit again, or in one of our other gorgeous properties! Glad we could sort that swiftly for you.

Thank you for your feedback and for noting that the house itself and the location were enjoyed. Several of the matters raised are issues that must be reported at the time they occur so they can be addressed during the stay. Our terms clearly require guests to notify us on arrival or when an issue arises so we are given the opportunity to resolve it in-house. Matters raised after departure, or only reviewed later, cannot be verified or rectified during the booking. Outdoor areas are checked between stays, however pet-friendly properties are subject to outdoor use and this is exactly the type of issue that should be reported immediately so it can be attended to. Gas BBQ bottles are not guaranteed to be full at all times, and where gas runs out, guests are required to notify us so arrangements can be made. Linen is supplied in accordance with the booking and property setup; additional items can be provided when requested during the stay. With respect to communication, our after-hours service is for urgent matters only, and call-backs depend on the nature of the issue raised. Office contact details are provided in pre-arrival information, and we do not accept walk-in service as a substitute for following the documented contact process. While we note your comments regarding staffing and pricing, peak-season rates are clearly disclosed at the time of booking and reflect demand, not service guarantees beyond those outlined in our terms. Based on your feedback, we agree that a different style of accommodation or management model may be better aligned with your expectations in future.

Thank you for choosing to stay with us, and for the wonderful review. We work hard to make every holiday enjoyable, so it’s great to hear you had a fantastic time.

Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

We’re glad you had a great time. It makes us happy to know you enjoyed your stay, so thanks for leaving us a review, and we hope to have you holidaying with us again.

Thank you for your review and the perfect 10/10 rating. We’re pleased to know you had a great stay. We appreciate you choosing Professional Holiday Homes and hope to welcome you back again in the future.