4/10 Poor
Christina Z.
27 February 2025
Liked: Check-in, location
Disliked: Communication
Disappointing stay: Broken amenities, poor cleanliness, and invasion of privacy.
When we arrived, the hot tub panel was off and had an error code. We immediately contacted Meredith Lodging, who said they would contact someone to fix it. Despite multiple follow-ups over several days, no one ever showed up. This was especially frustrating because the hot tub was the main reason we chose this property over others in the area.On the first night, we found our sheets covered in both dog and human hair. It was clear they were either not washed or poorly cleaned, despite using commercial laundering. There were no extra sheets in the cabin, so we had to vacuum the bed and reluctantly sleep on them the first night. It felt really gross to sleep in them. The next morning, we washed the sheets ourselves and informed Meredith Lodging. They offered to send fresh sheets, but since we had already cleaned them, we declined.When we left to get groceries, Meredith Lodging sent a housemaid anyway who had entered the property without our permission. While there, they moved our personal belongings, which felt like an invasion of privacy. We had never authorized anyone to enter the property. They did bring us fresh sheets, however.We were very disappointed by the lack of working amenities, cleanliness, and respect for privacy. This experience left us feeling frustrated, disheartened and like we didn't get our monies worth (we spent 1000).Unfortunately, we will not be trying Meredith Lodging again.
Christina Z.
Stayed 3 nights in Feb 2025
