2/10 Terrible
Courtney M.
17 April 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Horrible Host- beware!
I have never had such a horrible experience with a host of a property. After I checked out, I received a message saying that I was being charged a pet fee due to feces found on the rug upstairs. I didn’t bring a dog into the property and in fact I don’t even own a dog so I messaged back asking how could this be. Then he accused us of leaving human feces on the rug. Absolutely disgusting behavior from a host. I mean who says that seriously?? We were careful to take our shoes off when entering the home so I have no idea how anything got on the rug upstairs. Could have been mud or dirt and probably wasn’t even tracked in by us as it was also present on the back stairs which we never used. I ended up having to contact VRBO customer service to dispute the accusation- luckily they had my back. I agreed to pay an extra cleaning charge just to get this guy off my case. But he is nasty! I have never seen this kind of hostility from a host. Would not recommend renting here unless you want to get scammed out of some money for a cleaning fee for things you didn’t do
Courtney M.
Stayed 2 nights in Mar 2024